Refund policy
60-Day Fit Guarantee
Not the right fit? Exchange or return your items within 60 days, no questions asked!
Standard Returns & Exchanges
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1. Start Your Request
Contact us at truekindbras@gmail.com with your order number and zip code. We will provide a printable prepaid return label or a QR code. -
2. Drop Off Items
Present your return label or QR code at your local USPS or post office.
*Note: QR codes are valid for 24 hours. Please save or screenshot yours immediately. -
3. Receive Your Exchange or Refund
Processing begins as soon as we receive your item. We will keep you updated via email every step of the way.
Purchases from TV Show Partners
If you ordered through one of our TV show segments, please follow these steps:
- Email truekindbras@gmail.com to request the specific return form.
- Our team will review your request and contact you within 24 hours with further instructions.
- Follow the provided details to finalize your return.
Frequently Asked Questions
For inquiries regarding our policy, processing times, or store credit, please reach out directly to our support team at truekindbras@gmail.com.